Working Phones
Each mobile phone sold should match the make and model in the sale order and meet the following conditions:

• The phone must switch on and off
• The phone must be complete with all battery covers and bodywork.
• The integral body work should have no cracked, missing plastics / metal and there should be no missing buttons.
• The body work should not be hanging off the main body of the phone in any way.
• The LCD must be working and power up correctly and fully beyond the network ‘Welcome Note’, the screen intact with no cracks.
• The LCD must have no lines or missing pixels
• The screen must be intact with no cracks
• Phones should not have liquid damage.
• A white screen does not constitute a working phone.
• If the phone has a touch screen the touch screen must be fully functional.
• If you do not have a battery or the battery does not work it is ok.
• Slider mechanisms must function correctly

Non-Working Phone

• The phone must not be crushed, broken in half, or bent in any way, liquid damaged or missing any integral parts such as camera, LCD etc.
• We do not accept stolen or barred handsets. We check all received phones via www.checkmend.com a crime protection database, to ensure that the mobile phones are not barred or registered stolen.

By submitting an order through our site you warrant that your mobile phone(s) comply with these terms.
If a phone fails to meet our terms and conditions we will change your order according to the condition or the model of mobile phone(s) that you have sent us.

Please be aware:

Once you have posted a mobile phone to fonebank.com we cannot return it for any reason.
Please remove SIM and Memory cards before sending us your mobile phone. Any SIM or Memory cards received by us will be destroyed. We accept no liability or responsibility in the event that any phone that has been sent with its SIM card is lost and charges are then incurred. You shall continue to be responsible for such charges.
You are responsible for cancelling any airtime contract linked to each mobile phone. We are not responsible for any call costs that may be incurred arising before, or after, receipt of your mobile phone, or arising from any other circumstances whatsoever.